Every customer may freely make purchases on www.heatwaveshoes.com without signing up as a member beforehand. However, you will need to provide your accurate personal details in order to access the VIP membership program or other related database features.

The account password you provide should be unique and kept secure. You must notify Heatwave Shoes and your bank immedietely should there be any security breach or unauthorized charges made from your account. Heatwave Shoes will not be liable for any losses or others due to such unauthorized use.

VIP members have the ability to update their own information directly on the website, but if you are not a VIP member and would like to update your information with us, please contact us at customerservice@heatwaveshoes.com to let us know. Heatwave keeps all your information confidential and will not share it with anyone else unless it is used for making reports for suspicious online activity.