All orders are subject to acceptance and availability, and Items in your shopping basket are not reserved and may be purchased by other customerHeatwave only accepts payment via Visa or Mastercard. Items are only reserved for you upon receipt by Heatwave of full payment for the products.

We reserve the right to refuse orders at any time and this is entirely at our discretion.

Heatwave does not accept advance requests for items that are currently out of stock. We shall replenish out of stock items at our own discretion and our product offerings may be subject to change from time to time.

All transactions on our websites are made on Systems@Work, a secure online payment system that keeps your information private. You may only make orders on our website with your own credit card or one that the holder has specifically authorized you to use, in which case we may request for additional authorization. If your transaction is successful, you will receive an email containing relevant information concerning your order and shipping shall commence according to our estimated timelines.

Heatwave keeps all provided information private and secure, but we are not liable for any outside party gaining illegal access to your details.