We expend utmost effort into ensuring that the editorial and pictorial contents on our website are accurate but do not guarantee that the entire contents are wholly comprehensive and inclusive, exact and free of mistakes. Heatwave shall be held harmless from and against all claims, liabilities and costs that may be incurred as a result of this. We also do not guarantee that all features of the website will always be in working order although we strive as far as possible to ensure that every function is performing properly.

Although we practice strict security as far as possible, please make sure that your anti-virus and privacy systems are in order as we do not accept responsibility for possible attacks that may affect our website. This also applies to any links to third party websites that may be provided on our website from time to time, as we take no responsibility for the safety level of outside content.

Heatwave checks each item before it is packed for shipping to ensure that it is in good condition and not defective and therefore, once we have shipped the item out, the risk of loss and/or damage of the purchased item passes to you. As the risk of loss or damage will pass to you after we have dispatched the item(s), it is important to highlight that the shipped items are not insured as the price for the items do NOT include any insurance coverage. You must therefore inform us via email prior to shipment if you wish to pay for insurance coverage, and we will then advise you accordingly.

Heatwave does not accept responsibility for any physical injuries, accidents, pain, illnesses, death or health disorders. We urge you to exercise your own caution with regards to your daily safety and suitability for our products.